Privacy Policy

This policy explains what information is collected through agenttong.com and related advertising, how it is used, and the choices you have. It applies to Thomas Tong, a licensed California real estate salesperson (DRE #01929992) with eXp Realty of California, operating as Team Agent Tong.

Information you give me

When you request a home value, market snapshot, or consultation, you may provide:

• Your name, email address, and property address
• Your phone number (optional on the valuation forms; required on the homepage contact form so I can call you back)
• Optional answers about your plans, such as timing or reasons for considering a move

The same information may be collected if you submit a request through a Facebook or Instagram ad form.

Information collected automatically

This site uses Google Analytics and the Google Ads tag, including Google Ads conversion tracking, and ads may run on Meta platforms. These services use cookies and similar technologies to record things like pages visited, time on site, device type, approximate location, and whether you arrived from an ad. This is used to understand which pages and ads are useful, not to identify you personally.

The site also stores your language choice in your browser, and briefly keeps the name, email and address you enter on an Equity Snapshot form in your browser's session storage so the follow-up page can attach your optional survey answers to your request. The hosting provider, Netlify, keeps standard server logs, which include IP addresses.

How your information is used

• To send the home value, market report, or information you requested
• To follow up about your real estate questions or plans
• To send periodic market updates, which you can stop at any time
• To improve this website and advertising

Who it is shared with

Your information is never sold. It is shared only with service providers that help deliver what you asked for:

• FormSubmit — delivers website form submissions to my email
• Homebot — provides monthly home value reports, if you request one
• Google (Analytics and Ads) and Meta (Facebook and Instagram) — site measurement and advertising
• Netlify — website hosting
• eXp Realty — my brokerage, as required for licensed real estate activity

Information may also be disclosed if required by law.

Text messages and email

Text messages are sent only if you check the texting-consent box on a form and enter your mobile number. The form records your choice and the time you made it. Consent to texts is not required to receive a valuation or any other service. Message and data rates may apply. Reply STOP at any time to opt out. Mobile numbers and texting consent are never sold or shared with third parties or affiliates for their own marketing. Every marketing email includes an unsubscribe option.

Your choices

• Ask what information I hold about you, or ask me to correct or delete it
• Unsubscribe from emails or reply STOP to texts
• Block or clear cookies in your browser settings
• Opt out of Google Analytics with Google’s browser add-on

Do Not Track

This site does not currently respond to browser “Do Not Track” signals. You can still limit tracking using the cookie and opt-out options above.

Data security

Reasonable measures are used to protect your information, but no method of transmission or storage over the internet is completely secure.

Children

This site is not directed to anyone under 18, and information from children is not knowingly collected.

Changes

This policy may be updated from time to time. The effective date above shows when it last changed.

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