Terms of Use

These terms apply to your use of agenttong.com and its pages, forms, and related advertising (the “site”). The site is operated by Thomas Tong, a licensed California real estate salesperson (DRE #01929992) with eXp Realty of California, Inc. (DRE #01878277), operating as Team Agent Tong. By using the site, you agree to these terms. If you do not agree, please do not use the site.

Using this site

You may use the site for your own personal, non-commercial purposes, such as learning about the local market or requesting information about buying or selling a home. Please do not:

• Submit false information, or someone else’s information without their permission
• Use automated tools to copy, scrape, or overload the site or its forms
• Try to interfere with the site’s security or operation
• Use the site for any unlawful purpose

Information only, not professional advice

Content on the site, including market figures, guides, timelines, and articles, is general information. It is not legal, tax, financial, lending, or investment advice. Every property and transaction is different, so please consult a qualified attorney, accountant, lender, or other professional about your specific situation.

Market data comes from sources such as the California Regional MLS (CRMLS) and InfoSparks. All information is deemed reliable but not guaranteed, may change at any time, and should be independently verified.

Using the site, or sending a request through it, does not by itself create an agency or client relationship. A representation relationship begins only when we sign a written agreement. The site is not intended to solicit buyers or sellers already under a written agreement with another broker.

Home value estimates are not appraisals

A home valuation, Equity Snapshot, market report, or monthly value report (including reports provided through Homebot) is an estimate or opinion of value based on available market data. It is not an appraisal by a licensed appraiser, and it should not be relied on for lending, refinancing, tax, legal, insurance, or estate purposes. The price a home actually sells for depends on its condition, the market, and many other factors. No estimate is a guarantee of value or sale price.

Forms and communications

When you submit a form on the site, or through a Facebook or Instagram ad form, you agree that the information you provide is accurate and that it is yours to share. Thomas may reply to your request by phone or email. He sends text messages only if you check the texting-consent box on the form.

• Text messages are sent only if you check the texting-consent box and enter your mobile number. Consent to texts is not required to receive a valuation or any other service. Message and data rates may apply. Reply STOP at any time to opt out.
• Every marketing email includes an unsubscribe option.
• Agreeing to be contacted is not a condition of buying or selling any property or using any service.

How your information is collected, used, and shared is explained in the Privacy Policy, which is part of these terms. Your information is never sold.

Third-party links and services

The site links to, or uses, services run by others, such as Homebot (monthly home value reports), FormSubmit (form delivery), Google, Meta (Facebook and Instagram), Netlify, and eXp Realty. Those services have their own terms and privacy policies. I do not control them and am not responsible for their content, availability, or practices.

No guarantee of results

Sales figures, past results, and client reviews reflect experience, not a promise of outcome. Career sales figures are verified against CRMLS records and closing documents and updated as each sale closes. No particular sale price, timeline, or result is guaranteed.

Intellectual property

The text, photographs, graphics, logos, and design of the site belong to Thomas Tong or are used with permission. You may view and print pages for your personal use, and share links to them. Please do not copy, republish, or use site content for commercial purposes without written permission. REALTOR® is a registered collective membership mark of the National Association of REALTORS®. eXp Realty names and marks belong to their owners.

Availability and changes

The site is provided “as is” and “as available.” It may change, contain errors, or be unavailable at times. Content may be updated or removed without notice.

Limitation of liability

To the fullest extent permitted by law, Thomas Tong, Team Agent Tong, and eXp Realty of California, Inc. are not liable for any indirect, incidental, special, or consequential damages, or for any loss arising from your use of, or reliance on, the site or its content. Nothing in these terms limits any right you have that cannot be limited under California law, or any duty owed to you under a written representation agreement.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute about the site will be handled in the state or federal courts located in Los Angeles County, California, unless the law requires otherwise.

Equal Housing Opportunity

I am committed to the letter and spirit of fair housing laws. Services are provided without regard to race, color, religion, sex, disability, familial status, national origin, or any other characteristic protected by law.

Changes to these terms

These terms may be updated from time to time. The effective date above shows when they last changed. Continuing to use the site after a change means you accept the updated terms.

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